mattsccm on "Is this a warranty case?"

Absolutely nothing to say that they will be delivered tubeless. Implications are nothing.
That aside those tyres have been damaged. They won't have come from the shop like that, the purchaser would have seen that. You did have a quick look around the bike didn't you? Mail order? Cannot imagine that anyone would check a bike for transit damage so on this issue I reckon that's the owners problem. Thre may have been pre or in transit damage but there is no proof. Write that one off as failure to accept the bike properly.
You may get some come back but on both issues I reckon to be fair it will be excessive good will not obligation.